VIC Office Administrator
Alisha Fisher, SCA CEO
Type of Job
About the job
To be the first point of contact for all enquiries to the association, manage administrative requirements for the office and assist other staff with administrative requirements on an as needed basis.
We seek someone who is comfortable working in a small, close knit team, has the ability to work autonomously, superior written and verbal communication skills and has a genuine "can do" attitude. Our office is based close to local shops and public transport.
Please email a one page cover letter and your CV to:
This is an immediate vacancy and applications will close on Monday 14 December for a January 2021 start.
Qualifications / Experience
Highly organised with excellent attention to detail and the ability to manage several projects at the same time
Excellent writing skills
IT excellence with Microsoft Office suite
Experience with IMIS (CRM Database) would be an advantage
Ability to work in a collaborative and team-oriented environment.
Strong problem-solving skills and the ability to work under pressure.
Experience working on community engagement strategies would be an advantage.
Deal with day to day enquiries to the office via phone and email
Greet visitors and seat them in the reception area while the relevant member of staff is called for.
Receive and disburse mail.
Update office templates, forms and documentation as necessary, ensuring branding is always up to date and consistent.
Manage all filing.
Provide general administrative assistance and support to VIC Sponsor and Member Engagement Manager as required.
Provide support for the Committees including issuing agendas, minutes and correspondence as instructed by the committee convenor.
Process renewal and new member applications for Managers, Lot owners, Suppliers.
Follow up outstanding renewals and outstanding membership payments (debtors).
Issue welcome communications to new members.
Assist members with their enquiries.
Maintain website directories. Ensure they are up to date including the Accredited Member and Strata Service Directories under instruction from the VIC Sponsor and Member Engagement Manager.
Receipt received complaints and follow up if further documentation is required by the sub-committee, and request invoice from finance if required.
Strata Community Association (Vic) proudly fulfils the dual roles of a professional institute and consumer advocate. Our work is about bringing together professionals who understand the complex laws that govern strata/survey/strata property, with the people who live and work in strata communities. We provide education, accreditation, advice, and advocacy to enable greater understanding of the legislative environment and individuals’ rights and obligations.
Collingwood VIC 3066, Australia