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GUEST SPEAKERS: 

 

Jonathan Herps - Business Growth Planning

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Jonathan is the founder and CEO of Scale Up Growth Partners which was recently shortlisted as one of the Top 10 Leadership Development Training/Coaching Companies in APAC 2020 by HR Tech Outlook.

 

Jonathan has 35+ years’ business and leadership experience in Australia and Internationally in the capacity of Founder, Managing Director, Business Adviser,

Non-Executive Director, Advisory Board Chair, CEO & Senior Executive. He understands your situation because he has been in your situation. It can be lonely at the top and for the leaders he works with, they know that he has their back.

 

He is a strategic advisor and coach to CEOs and executive teams across Australia, Asia and the Middle East. He brings to the table the IP, frameworks & tools of world-leading business thinkers such as Verne Harnish (Scaling Up & the Rockefeller Habits), Jim Collins (Good to Great), Brad Smart (Topgrading), Patrick Lencioni (Five Dysfunctions of a Team), Patrick Thean (Rhythm Systems), Ismail Salim (Exponential Organisations), Kaihan Krippendorff (Outthink the Competition).

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Jonathan’s experience includes:

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• Non-Executive Director, IVCM Australia

• Certified Rhythm Systems Coach

• Gazelles Scaling Up Coach for 5 years

• CEO, Australia Gulf Council & Australian Arab Chamber of Commerce & Industry

• Executive Director (CEO), Abu Dhabi Capital

• Principal Investment Advisor to eldest son of the Ruler of Abu Dhabi

• Non-Executive Director, Dome Gold Mines

• Founder/Managing Director, Alumni Trust

• Senior Executive, Lend Lease Corporation, EDS, Commonwealth Bank of Australia

• Squadron Commander, Australian Army Reserve

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Find out more about how Johnathan can help you and your business here.

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Linda Hailey - Marketing Unplugged

 

Linda Hailey is one of Australia’s leading experts on small business. As a consultant, speaker and author she passionately believes it’s time we took the mystery (and megabucks) out of marketing and strategic planning for small business.

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Starting her own consultancy in 1990, Linda pioneered a range of simple diagnostic exercises that could be easily applied to any small business. She now works with a wide range of businesses to develop common sense customer service and marketing strategies that build reputations and business revenue.

 

As a presenter she is keen to share her expertise and knowledge with lots of practical hints and problem-solving tips to ensure marketing, customer service or strategic planning work for an individual business.

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Linda is the author of Kickstart Marketing – the no nonsense system for boosting your small business and Your Business Your Future – How to predict and harness growth.

 

Linda's experience includes:

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• Kochie’s Business Builders, Channel 7

• University of Sydney, School of Optometry

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 INDUSTRY SPEAKERS:  

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Chris Duggan - Strategic vs Visionary

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Chris Duggan is the President of Strata Community Association Australasia, the peak body for the $1.2 trillion strata sector in Australia. Chris served as President of NSW chapter of SCA for five years having served on the Board of Directors since 2009. During his tenure in NSW, Chris advanced the cause of strata by collaborating heavily with Government and broader stakeholder groups to further the professional standing of strata management culminating in the recent achievement of a Professional Standards Scheme for strata managers in NSW- a first for property services in Australia.

Chris is the inaugural chair of the NSW Property Services Expert Panel, an industry expert panel formed in 2021 to bring together all elements of property services and real estate to advise the Government on issues impacting the sector. In addition, Chris was appointed to the Ministerial Advisory Panel reviewing Decennial Liability Insurance in NSW.

Chris is also the Group Managing Director of the Bright & Duggan Property

Group- owner operators of a number of Australia’s leading strata and facilities management brands.

 

Kirsten Terry - Creating Inclusive Workspaces

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Kirsten Terry sits on the SCA (NSW) board and is Chair of the SCA (NSW) Education

sub-committee and as well as a member of the SCA National Education Advisory Board. She is the Executive General Manager, People, Culture and Customer Experience for PICA Group, one of Australia's largest property and financial services companies.

 

Kirsten has 20 years of experience in Human Resources - as a specialist Recruitment, Remuneration and Benefits and Human Resource Information Systems (HRIS); and as an HR Generalist and leader. Her career has spanned Australia, the UK and the US for large companies such as Amazon.com, Christies, AstraZeneca, Boehringer Ingelheim and Knight Frank. She also holds a Bachelor of Commerce.

 

In her roles with SCA (NSW) her focus is on education offerings, establishing pathways from school and tertiary institutions through to the strata industry.

 

Kirsten is passionate about people and culture, reflected in her long professional dedication, and the planet, which she supports regularly in her donations to Greenpeace and other community causes.

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Joshua Baldwin - Leadership vs Management

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Joshua has been in the industry since 2011 and there hasn’t been a type of title he hasn’t managed.

He knows all about community living, being heavily involved in community volunteering he is able to draw from all walks of life.

Currently Joshua is the President of SCA (SA) Chapter and has a keen interest in ensuring that the local industry focuses on the important factors surrounding community management.

He continues to lobby key decisions makers to ensure that improve the Body corporate sector continues to grow. With involvement in key strategic leadership roles across many local and national companies, Joshua brings a fresh and diverse approach to the industry.

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Gillian Scott - Creating Inclusive Workspaces

 

Gillian Scott is General Manager Customer & Employee Experience at PICA Group. Gillian has a career built on HR strategy, learning & development and coaching. She has traversed a few industries including consulting, healthcare and now property and financial services.

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In her professional and personal life, she is passionate about social justice, equity, and inclusion. This passion informs the way she partners, coaches and designs cultural programs. She has met various volunteering opportunities as mentor, coach and counsellor for organisations such as RAISE, The Smith Family, Lifeline, AHRI and more recently GlowUp.

 

Gillian holds a Masters in Counselling & Applied Psychotherapy and completed a research thesis on Mindfulness at Work. She is fascinated by the future of work, digitalisation and humanisation.

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Stephen Brell- Impact and Performance

 

Stephen Brell, President of SCA (NSW) and managing director of NetStrata, is a strata industry professional with over two decades’ experience.

 

He has been an integral part of Project Remediate, a voluntary three-year program in New South Wales to remove high-risk combustible cladding on Class 2 residential apartment buildings as well working with the Office of the NSW Building Commissioner on major reforms in the building and construction industry and the NSW Strata Building Defects Survey.

 

He is a licensed real estate agent, qualified property valuer and chair of the NSW Risk and Finance Committee.

 

Stephen is a keen supporter of several charities including Hope for Cambodian Children, Camp Quality, Ronald McDonald House, Leukemia Foundation, and Amnesty International.

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Olivera Ferguson - Business Impact from Learning

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In 2008 Olivera became owner and director of Strata Plus though having played crucial and formative roles since 2001. Her internal audit, operational, and relationship management background in the financial services provided her with a clear focus to establish and continually fine-tune structures, policies, procedures, and the ongoing professional development of the S+ team. 

 

With her passion for education and professional standards, Olivera has volunteered on many SCA committees in NSW and nationally including National Education Board Advisory Group, National Professional Standards & Membership Board Advisory Group, NSW Professional Standards Committee, NSW Strata Manager Chapter, and NSW Education sub-committee. 

 

She has always encouraged an environment that fosters dedicated and motivated employees. Strata Plus is an employer of choice within the strata sector. Their clients benefit in knowing that they have highly competent individuals looking after them. 

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George Salloum - Being Innovative without Technology

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George has 27 years experience in Leadership, 20 of those years have been at a Senior Executive level.

He is well versed in Leadership, Culture, Strategy and International Speaking.
George has run teams of various sizes and managed differing types of staffing structures.

Notably, George has successfully led teams of volunteers, for over a decade, that worked together to achieve a shared vision. Unlike leading paid staff, the success of the volunteer teams hinged on his ability to cast vision, implement strategy, activate skill sets and create and maintain the desired culture – these were the exact ingredients that kept the teams together and made them successful. 

George has a Bachelor of Economics, majoring in Corporate Law and Accounting from the University of Sydney.

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PANELLISTS:

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Colin Grace

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Colin is the Business Development & Client Management Director and oversees Grace Lawyers' corporate, property, planning and strata and community law practice areas.

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Colin commenced his career as a clerk with the Bureau of Consumer Affairs (now the Office of Fair Trading) in 1978 in the Fair Rents and Strata Titles Board. Throughout almost 20 years, he undertook a range of other duties in the Government, including investigation positions and management roles. This culminated in Colin undertaking the task of setting up the infrastructure for the implementation of the mediation services under the Strata Schemes Management Act changes in 1996/7.

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At the end of his public service career, Colin was the Registrar of the Strata Titles Board and manager of the Strata Titles Office. He has also been a part-time member of the Consumer, Trader and Tenancy Tribunal (2007). Since 1998, Colin has pursued his legal career with the same commitment to the strata and community title world by providing services to owners, owners corporations, developers and Government.

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Emma Glazebrook

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Emma started in property over 17 years ago, graduating from Property Management via Leasehold Management in England to Strata Management in New Zealand and Australia.

 

Through amazing mentors, a bit of luck and a lot of hard work her career has culminated in the ownership of three highly successful MBCM franchises in regional Victoria.

 

Emma has completed her Certificate IV in Strata, Real Estate Practice and Agriculture, Diploma of Property (Agency Management), short courses in leadership, strategic management and is a regular at Strata Community Australia events.

 

In 2022, Emma was honoured to receive the Franchise Council of Australia Woman of the Year award.

 

Michael Hurley

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Michael joined the Strata and Community Title Management sector in 1993 and established a Queensland based strata management company of small to medium sized Community Title Schemes.

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In 1999, Michael along with a business partner established Strata Care Australia Pty Ltd and became the Company’s managing director.

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In 2011 along with business partners established Place Community Management LLC in the UAE.

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In late 2015 Michael stepped down as Managing Director of Strata Care Australia Pty Ltd and remained as a director of Place Community Management LLC until 2021 and is the Managing Director of Strata Title Management Pty Ltd.

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On behalf of SCA he represented the Strata Management Industry & Profession on the Australian Federal Government’s Property Industry Reference Committee and served as its Vice Chair, the committee is the body responsible to the Australian & New Zealand Federal and State governments for advice, review and development of national property sector tertiary qualifications.

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Currently Michael serves on several SCA Sub Committees and is a member of the   Community Association Management International Certification Board Commissioner, and member of the Community Association Institute USA.

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Michael has been recognized with several Strata Community Association Industry awards, he was elected as a Fellow in 2013 and in 2017 was awarded Life Membership of Strata Community Association.

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