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Join us at the largest and most influential strata event in the Southern Hemisphere where we bring together colleagues across all our regions to collaborate, network and share knowledge. Hear from industry experts, discover new products and services, connect with suppliers and gain insights on the latest industry trends.

The SCA Australia and New Zealand Conference is heading to Sydney in 2024 and will be held at the International Convention Centre over 4-5 July 2024 with a welcome cocktail event in the evening on 3 July and the Australasia Awards in the evening on 5 July. 


This is one conference you don't want to miss! 


Elevating Customer Excellence: Strategies for Success

In today's competitive landscape, strata managers and strata service suppliers play a pivotal role in delivering exceptional customer experiences to residents and property owners. This two-day conference in Sydney aims to explore innovative strategies and best practices for achieving customer excellence in strata management. Through interactive sessions, case studies, and expert insights, attendees will gain valuable knowledge and practical tools to elevate their customer service standards and drive positive outcomes for their clients.

This conference offers a comprehensive exploration of customer excellence in strata management, providing attendees with actionable insights and strategies to enhance their service delivery and drive positive outcomes for their clients. By understanding customer needs, leveraging empathy, embracing technology, and mastering conflict resolution, strata managers can elevate their customer service standards and establish themselves as trusted partners in the industry. 

Join Us To Redefine Customer Excellence

We are offering several registration options for our members so there is an option to suit each individual's needs for the event. Click the purchase button to see every registration option and what is included.

Member | Early Bird Full Delegate Registration - $1,450
Member | Early Bird Group of 5 Delegate Tickets - $6,750 ($1,350 per ticket) 
All prices are inclusive of GST

Ticket includes:
2 Day Conference
Wednesday Welcome Cocktail Event
Thursday Mexican Fiesta Event
Friday SCA Australasia Awards Gala Dinner

Need help navigating our registration site? Download our step by step guides on how to register an Individual or Group. If you require assistance with your member login credentials, please email
View Delegate Terms and Conditions Here
Social Events

Welcome Cocktail

Where: The Jackson
When: Wednesday 3 July 2024

Time: 6pm - 9pm
Dress Code: Smart Casual

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Mexican Fiesta


Where: El Loco
When: Thursday 4 July 

Time:  6pm - 9pm
Dress Code: Smart Casual

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2023-2024 SCA Australasia Awards

Where: Ballroom, International Convention Centre, Sydney
When: Friday 5 July 2024

Time: 6pm til late
Dress Code: Black Tie / Evening Wear


Congratulations to all the finalists of the 2023 - 2024 Australasia Awards

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Sponsorship & Exhibition
Sponsors and Exhibitors Information
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To assist you with your accommodation needs, we have put together a  list of available accommodation in the area.

On ICC side of Darling Harbour (5-10 min walk)


Sofitel Sydney Darling Harbour, 12 Darling Dr, Sydney
+61 2 8388 8888

Novotel Sydney on Darling Harbour, 100 Murray Street, Circular Quay - Darling Harbour, Sydney
+61 2 9934 0000

ibis Sydney Darling Harbour, Darling Harbour, 70 Murray St, Pyrmont
+61 2 9563 0888

Oaks Sydney Goldsbrough Suites, 243 Pyrmont St, Darling Harbour
+61 2 9518 5166

Across the park (5-10 min walk)


W Hotel, 31 Wheat Road, Sydney

+61  2 9072 0000

PARKROYAL Darling Harbour, 150 Day St, Sydney
+61 2 9261 1188

Across pedestrian bridge and near El Loco (10-15 min walk)

Hyatt Regency Sydney, 161 Sussex St, Sydney
+61 2 8099 1234

Adina Apartment Hotel Sydney Darling Harbour, 55 Shelley St, Sydney
+61 2 9249 7000


Should you have time to explore all that Sydney has to offer, click here:

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This Conference is proudly sponsored by SCA National Partners  

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