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Delegate Terms and Conditions

 

Terms & Conditions: Important Registration Information


A minimum requirement of the 2024 SCA Australia and New Zealand Conference attendance is that all companies must be a current member of an SCA region to achieve CPD points. CPD points are allocated by each applicable SCA region and enquiries should be made with your relevant SCA office.


Capacity of Venues and Strata Services Attendance


The Welcome Cocktail Event does have restricted numbers for safety purposes; therefore, a limitation has been made on the number of strata services registrations for Early Bird Registrations to ensure a greater percentage of strata management firms have access to attend the conference program and social events. With a waitlist in place, management and strata services conference attendance is not confirmed until payment is received for your registration. 


For the Welcome Cocktail Event, the number of tickets per strata services companies across the country will be limited to:

  • National partner – As per sponsorship contract.

  • Exhibitors and selected sponsorship categories – 3 tickets per company.

  • General strata services registration - 2 tickets per company.

Within the restrictions above for additional Strata Services tickets, attendees will be able to purchase a Strata Service Delegate ticket which includes the 2 day conference program, Mexican Fiesta Event, and Australasia Awards Gala, without the Welcome Cocktail Event.

Any extra delegates have the opportunity to indicate their interest to join a waitlist to attend the Welcome Cocktail Event. SCA staff will reach out to discuss  availability after Thursday, 13 June 2024, and must be paid by credit card at time of acceptance to secure booking.


Close of Registration


Close of Early Bird registration is Friday, 3 May 2024, and payment is to be made within 7 days of this date, otherwise the registration will be altered to standard registration ticket price. Payment for standard registrations must be received at least 21 days prior to the commencement of the Conference; no later than 11:59PM AEST Wednesday, 12 June 2024 to confirm your registration. Waitlisted registrations will be contacted after this date and will have 5 days to confirm your registration with payment, no later than 11:59PM AEST Monday, 17 June 2024.

 

Note: All conference attendance is not confirmed until payment is received for your registration. 


Registration


Only the person listed as attending and therefore named on the Conference name badge may attend. You cannot purchase a Full Conference Registration and then send (2) two different people on each day and/or share (1) one name badge.


Cancellation Policy and Transfers


Delegate cancellations received after Sunday, 9 June 2024 will incur 100% of the applicable registration price. Only the delegate registration fee will be refunded prior to Sunday, 9 June 2024, catering charges may apply. Credit card charges incurred will not be refunded. Cancellations are only applicable in exceptional cases and at the discretion of SCA Head Office.

 

Note: Transfer of registrations will be accepted until Sunday, 16 June 2024


To receive 5 Pack Early Bird registration discount, all 5 or more delegate names must be advised at the time of registration; it is not possible to cancel any of the 5 or more delegates, but transfers may be permitted in accordance with these terms. All individuals attending under the Group of 5, must be a current Strata Management individual member of an SCA Region.


Note: ALL cancellations or transfers must be received in writing to SCA Head Office’s via email to events@strata.community.


Name Badges


Your name badge is your passport to access all events and meals included in your registration. Please ensure your badge is visible at all times and worn only by the correct person. We can’t guarantee a professional badge will be printed if the transfer is not received by Sunday, 16 June 2024.


Dietary Requirements


Dietary Requirements must be provided by Sunday, 16 June 2024. Although SCA will make every effort to accommodate late additions, please note that due to varying venue terms and conditions, we cannot guarantee that any dietary requirements received after this date can be accommodated. 


Privacy


The Privacy Act 1988 provides that, before your name and contact information can be published on the conference delegate list for distribution to fellow delegates or any other party, you must give your consent. If you DO NOT wish to have your name, email address, and company name included in the list of delegates please indicate on the registration form. SCA Head Office takes reasonable steps to ensure your personal information is not exposed to misuse, loss or unauthorised access. At any event held by SCA Head Office, your image may be photographed or filmed at any time throughout the event. We may use, publish or reproduce your image or recording of you in any form of published communication material to promote our services and to report on its events through its publications and resource material such as our Annual Report, Inside Strata magazine, e-bulletins, website and direct email campaigns etc. Your consent to the use of your image in full or part for any SCA related purpose is taken to be given by attending this event. Should you not wish to have your image photographed or filmed, please contact us at events@strata.community to advise that you do not wish to be photographed or filmed.


Program Disclaimer


SCA reserves the right to alter, amend, vary, or otherwise change the program at any time as circumstances dictate without further notice to registered delegates. Every effort will be made to provide a program of equivalent standard and value.


Policy on “Suitcasing” and “Outboarding”


In order to protect our valued exhibitor and conference partners, and the investments they have made in participation in the 2024 SCA Australia and New Zealand Conference, we are enforcing a strict “suitcasing” and “outboarding” policy.


Suitcasing

Suitcasing will not be tolerated at all. Any Strata Services Company who is not an exhibitor of the conference is NOT permitted to openly market products/services during the conference. Delegates are permitted to converse, hand out business cards/network with other delegates. Delegates may not, however hand out any form of marketing material for products/services of their organisation and/or verbally market services and/or make appointments to meet with delegates during the conference period. Clothing branded in any way with identifying organisation logos or text is not permitted to be worn during the conference or its functions. This applies only to service providers and not strata managers.

 

Note: Breaking these terms may mean expulsion from the conference, a fine equal to the cost of a conference sponsorship, the penalty of suspension from the next event, and potential loss of membership.


Unofficial Events “Outboarding”

SCA will not permit any organisation whether or not a sponsor of the conference, to host any event, any kind of invitation only or private event within the conference dates (from 3 July 2024 to 5 July 2024) that has not been booked and advertised through SCA.

 

Note: Breaking these conditions carries the penalty of suspension from the following year’s conference and potential loss of membership.


Insurance Disclaimer


Registration fees do not include insurance of any kind. It is strongly recommended that at the time you register for the SCA Australia and New Zealand Conference and book your travel you take out an insurance policy of your choice. The policy should include (1) loss of fees/deposit through cancellation of your participation in the SCA Australia and New Zealand Conference; (2) loss through the cancellation of the SCA Australia and New Zealand Conference; (3) loss of international/domestic airfares through cancellation for any reason including force majeure, medical expenses, loss or damage to person or property, additional expenses; and (4) repatriation should travel arrangements have to be altered. SCA cannot take any responsibility for any participant failing to arrange his or her own insurance. SCA does not provide insurance coverage for any accidental injuries, loss or damage for delegates at the events.


Force Majeure


Where there is an agreement between SCA and a Sponsor or registrant, it is automatically null and void if any events offered are cancelled due to an act of God including, but not limited to, hurricane, earthquake, flood, volcanic eruption, tornado, famine, terrorism, war, or pandemic. In the event of cancellation due to an act of God neither party shall be liable for any further payments.


Exhibitor/Sponsor Terms and Conditions


Sponsors and Exhibitors are accepted at the discretion of Strata Community Association Ltd (SCA) and sponsors and exhibitors participate on the understanding that:

  • Sponsorship or Exhibiting does not include accommodation or airfares.

  • Any variations required to the exhibition floor plan will be at the discretion of the organiser; it is subject to change at any time.

  • Additional items including furniture are at the exhibitor's expense. For additional items to hire, the contracted trade stand builder details will be given to you upon confirming your sponsorship.

  • Premium & Standard Exhibitor Packs - For safety purposes only 3 representatives are to be at the trade exhibitor stand at any one time. Different times can have different representatives however SCA must be informed of names. This does not apply to National Partners who are allowed to have 6 exhibitors at any one time.

 

Booking and Payment

  • A 50% deposit is required at the time of booking. You will then have the option of paying the balance prior to the conference, which must be received no later than Wednesday, 1 May 2024.

  • Booths must be confirmed and paid in full before Wednesday, 1 May 2024 (unless sold out prior).

  • Booth numbers will only be allocated to companies who pay their 50% deposit.

  • Booths are allocated on a first-in-best-dressed policy.


Cancellation Policy

 

  • Cancellations received prior to Wednesday, 1 May 2024 will incur a 30% charge of your applicable booking.

  • Cancellations received on or after Wednesday, 1 May 2024 are not-refundable.

 

Note: ALL cancellations must be received in writing to SCA Head Office’s via email to events@strata.community.


Artwork


Within 7 days of completing the booking form you will need to provide:

  • High-resolution PNG, JPEG or EPS company logo (must provide high-resolution for printing)

  • Hyperlink to your website

  • Contact number and email for directory listing in the conference program

 

All deadlines for logos, artwork, and signage must be met. SCA cannot guarantee the accuracy of delivery of any materials delivered outside of the agreed deadlines.


Colour reproduction will, when printed, be as close to the specified colours as practical.


Provision of banner and any other promotional material (including any relevant freight cost) is the responsibility of the sponsor and/or exhibitor.


Name Badges


Your name badge is your passport to access all events and meals included in your registration. Please ensure your badge is visible at all times and worn only by the correct person. We can’t guarantee a professional badge will be printed if the registrations are not received by Sunday, 16 June 2024.


Dietary Requirements


Dietary Requirements must be provided by Sunday, 16 June 2024. Although SCA will make every effort to accommodate late additions, please note that due to varying venue terms and conditions, we cannot guarantee that any dietary requirements received after this date can be accommodated. 


Policy on “Suitcasing” and “Outboarding”


In order to protect our valued exhibitor and conference partners, and the investments they have made in participation in the 2024 SCA Australia and New Zealand Conference, we are enforcing a strict “suitcasing” and “outboarding” policy.


Suitcasing

Suitcasing will not be tolerated at all. Any Strata Services who is not an exhibitor of the conference is NOT permitted to openly market products/services during the conference. Delegates are permitted to converse, hand out business cards/network with other delegates. Delegates may not, however, hand out any form of marketing material for products/services of their organisation and/or verbally market services and/or make appointments to meet with delegates during the conference period. Clothing branded in any way with identifying organisation logos or text is not permitted to be worn during the conference or its functions. This applies only to service providers and not strata managers.

Note: Breaking these terms may mean expulsion from the conference, a fine equal to the cost of a conference sponsorship, the penalty of suspension from the next event, and potential loss of membership.


Unofficial Events “Outboarding”
SCA will not permit any organisation whether or not a sponsor of the conference, to host any event, any kind of invitation only or private event within the conference dates (from 3 July 2024 to 5 July 2024) that has not been booked and advertised through SCA.

Note: Breaking these conditions carries the penalty of suspension from the following year’s conference and potential loss of membership.


Capacity of Venues and Strata Services Attendance


The Welcome Cocktail Event does have restricted numbers for safety purposes; therefore, a limitation has been made on the number of strata services registrations for Early Bird Registrations to ensure a greater percentage of strata management firms have access to attend the conference program and social events. With a waitlist in place, management and strata services conference attendance is not confirmed until payment is received for your registration. 


For the Welcome Cocktail Event, the number of tickets per strata services companies across the country will be limited to:

  • National partner – As per sponsorship contract.

  • Exhibitors and selected sponsorship categories – 3 tickets per company.

  • General strata services registration - 2 tickets per company.

Within the restrictions above for additional Strata Services tickets, attendees will be able to purchase a Strata Service Delegate ticket which includes the 2 day conference program, Mexican Fiesta Event, and Australasia Awards Gala, without the Welcome Cocktail Event.

Any extra delegates have the opportunity to indicate their interest to join a waitlist to attend the Welcome Cocktail Event. SCA staff will reach out to discuss  availability after Thursday, 13 June 2024, and must be paid by credit card at time of acceptance to secure booking.


Insurance Disclaimer


Regulations set by the Strata Community Association Head Office and the International Convention Centre Sydney require that the former must sight exhibitors’ public liability cover. Please extend your public liability to cover your display and email the front cover of your Public Liability Policy or a signed copy of the Indemnity Form to events@strata.community by Friday, 3 May 2024.


SCA must have evidence of your public liability or a copy of your indemnity before we can allow you to set up your display.


Dates required to be covered by your public liability are:

  • Wednesday, 3 July 2024

  • Thursday, 4 July 2024

  • Friday, 5 July 2024


SCA cannot take any responsibility for any participant failing to arrange their own insurance. SCA does not provide insurance coverage for any accidental injuries, loss or damage for Exhibitors/Sponsor at the events.


Force Majeure


Where there is an agreement between SCA and a Sponsor or registrant, it is automatically null and void if any events offered are cancelled due to an act of God including, but not limited to, hurricane, earthquake, flood, volcanic eruption, tornado, famine, terrorism, war, or pandemic. In the event of cancellation due to an act of God neither party shall be liable for any further payments.

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