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Get inspired with fellow industry senior leaders


Program Schedule

Monday 12 February 2024

9:30am - 10:00am

Registration and Morning Tea

InterContinental Melbourne, 495 Collins Street, Melbourne, VIC

10:00am - 10:10am

Welcome and Forum Overview

10:10am - 10:50am

Governance of layered and staged schemes

Dr Nicole Johnston, Director, Strata Knowledge

This session focuses on the intricacies of governance in large-scale complex buildings with already operational layered and staged schemes. Senior leaders will gain valuable insights into navigating challenges associated with the ongoing management of these schemes, with a focus on sustaining efficiency and success. Delve into operational dynamics and adaptive strategies.

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10:50am - 11:10am

Fostering Community-Centric Development

Michael Darby, Managing Director, Quantum Group of Companies 

This session offers senior strata leaders vital strategies for managing large-scale, community-focused master planned communities. It features a mix of local and international project examples, emphasizing inclusive design and community engagement to foster thriving, connected communities. Attendees will gain practical insights and learn innovative approaches to elevate their management of expansive residential projects.


11:10am - 12:20pm

Panel facilitated by Josh Baldwin

Dr Nicole Johnston, Director, Strata Knowledge

Michael Darby, Managing Director, Quantum Group of Companies 

Barbara Lo, Senior Owners Corporation Manager, Verticali

12:20pm - 1:20pm


1:20pm - 2:00pm

Shaping Tomorrow's Skyline

Michael Hurley, Residential Manager, Aria 

Embark on a journey into the future of high-rise projects, unravelling innovative strategies, market dynamics, and emerging trends. This session, centred on forward-thinking design, equips development companies to navigate the evolving landscape adeptly. Ensuring alignment with market demands and future design paradigms, participants will gain insights to create iconic, sustainable, and technologically advanced urban spaces, positioning themselves at the forefront of the next generation in urban development.

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2:00pm - 2:30pm

Complex Greenfield Developments

Andrew McMeekin, General Manager Sales & Delivery, Active

Residential apartment construction in Australia perseveres amidst supply chain challenges, fuelled by escalating housing demand and limited stock. State Governments advocate for multi-tenant and mixed-use complexes in inner suburbs to curtail sprawl. Our focus on complex greenfield developments integrates end-to-end utility solutions. This strategic approach aims to foster sustained growth, creating environmentally conscious communities with convenient access to shopping, transport, and comprehensive utilities.


2:30pm - 2:50pm

Future Trends in Data

Amy Cooper, General Manager, Products and Pricing for Multi Dwelling Units, nbn

Technology continues to evolve, changing the way we live and work. This session covers future trends in data and technology, emphasizing the need for data to support cutting-edge developments in buildings. Explore strategies to future-proof buildings and delve into the transformative potential of full fibre technology. Elevate leadership skills with insights into the evolving landscape of connectivity and data, ensuring large-scale complex buildings stay at the forefront of technological advancements.


2:50pm - 3:40pm

Panel facilitated by Josh Baldwin

Andrew McMeekin, General Manager Sales & Delivery, Active

Suzi Bellas, Associate Director, NetStrata

Chris Duggan, Group Managing Director, Bright & Duggan

3:40pm - 4:00pm


6:00pm - 9:00pm

Casual Dinner

The Boatbuilders Yard

23 South Wharf Promenade, South Wharf, VIC

4:00pm - 5:30pm

Local Site Visit (for Strata Managers)

Ferrars & York

203 Ferrars St, South Melbourne VIC

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Tuesday 13 February 2024

9:30am - 9:35am

Day 2 Overview

InterContinental Melbourne, 495 Collins Street, Melbourne, VIC

9:35am - 10:15am

Facility Management and Shared Services Perspective

Lee Stroud, Branch Manager - Developer Advisory Services, Bright & Duggan

Andrew Terrell, National General Manager - Asset, Bright & Duggan

Explore strategies for operational efficiency in large-scale buildings through integrated Facility Management (FM) and Shared Services. Examine aligning FM with organizational goals, coordinating services, and leveraging technology. Discuss the establishment of complex schemes and the essential consultancy between strata and FM for seamless operations. Gain insights into cost optimization, shared services models, compliance, and performance measurement, empowering senior leaders to navigate complexities and enhance overall performance.


10:15am - 10:35am

Unlocking Sustainable Strata

Amy Brand, Strategy and Culture, Let Me Be Frank

Gregor Evans, Managing Director, The Knight

In response to the rising call for environmentally conscious living, this initiative not only aligns with this demand but also promises considerable financial gains for owners and residents. To guarantee effective implementation, we advocate a collaborative approach involving the strata community, facilities management, and individual apartment owners. This session will delve into the intricacies, addressing queries and ensuring a harmonious transition towards sustainable and cost-effective living.


10:35am - 11.00am

Morning Tea

11:00am - 11:30am

Retrofit Melbourne: supporting zero carbon ready commercial buildings

Jack Blackwell, Zero Carbon Buildings Officer & CitySwitch Program Manager,
City of Melbourne

Nearly 60% of the municipality of Melbourne's greenhouse gas emissions come from commercial buildings; much of this coming from mid-tier grade buildings. Melbourne will fall short of its net zero emissions by 2040 target by 23% if nothing is done to retrofit buildings to be 'zero carbon ready', even if the electricity grid fully decarbonises. Jack will dive into how the eleven key initiatives in the Retrofit Melbourne report are designed to support zero carbon ready retrofits of commercial buildings and help achieve the city's emissions goals. Come along to find out how leaders can contribute to creating a greener, more sustainable Melbourne for all.


11:30am - 12:40pm

Panel facilitated by Julie McLean

Amy Brand, Strategy and Culture, Let Me Be Frank

Jack Blackwell, Zero Carbon Buildings Officer / CitySwitch Program Manager, City of Melbourne

Nic Burt, Chief Executive, Facility Management Association of Australia

12:40pm - 1:40pm


1:40pm - 4:00pm

External Site Visits (via Coach Transport)


2 Bank Street, Wollert, VIC

TBC - Drop off at Melbourne Airport 


Speakers & Panel Members

Michael Hurley
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Michael Hurley 
Residential Manager 

Michael leads Aria’s high rise developments division, focused on delivering projects across inner city areas. Having been with Aria since its inception in 2003, Michael previously managed Aria’s international development activities and headed Aria’s Colorado branch. As a committee member of the Urban Development Institute of Australia and Housing Institute of Australia, he has a vested interest in creating change in the industry for a more sustainable future. His current focus is on working with world-leading architects to create buildings that innovate, enrich and exceed the expectations of not only clients and residents, but also the wider community. 

Andrew McMeekin
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Andrew McMeekin
General Manager Sales & Delivery

Andrew has over 35 years’ experience in leadership roles from General Manager to COO and CEO, including Board, Non-Executive and advisory opportunities across Strategy, Sales, Operations & Technology and Marketing. Andrew has a unique ability to combine solution design & delivery, relationship management and process management to achieve outstanding results for customers. Andrew’s role is focussed on the design and delivery of large-scale private utility solutions, managing the process end to end. His last 10 years have been in Local Utility Networks where he has been able to bring to bear the skills and experience developed across a range of industries.

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Dr Nicole Johnston
Strata Knowledge

Nicole Johnston has been the Chair of a layered and staged community title scheme in Queensland for over 15 years. The scheme has 14 subsidiary bodies corporate and a principal. The scheme currently has seven different managing agents and a caretaker. She has experienced the complexities that arise for lot owners and committee members in governing a large-scale development. Nicole has led a number of research projects on topics including, building defects, strata insurance, strata law reform, fire safety, conflicts of interest, and developer governance responsibilities. She is a regular presenter at industry conferences, consults with governments, and has chaired numerous international forums. 

Amy Cooper
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Amy Cooper
General Manager, Products and Pricing for Multi Dwelling Units

Amy Cooper is the General Manager, Products and Pricing for Multi Dwelling Units at nbn, playing a pivotal role in shaping Australia’s digital landscape. Amy has extensive experience in telecommunications, having led a number of teams responsible for network operations, stakeholder engagement, power and utility management, commercial and contract management. Her passion is to provide the best possible customer experience by developing nbn’s products and services, both for current and future needs. Amy’s current focus is on providing outstanding digital connectivity for Australia’s townhouses, apartments and commercial buildings, to deliver upon nbn’s purpose – to lift the digital capability of Australia.

Michael Darby
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Michael Darby
Managing Director
Quantum Group of Companies

Michael is the head of the Quantum Group of companies which incorporates Quantum United Management, an owners corporation management and consulting business specialising in large scale residential communities throughout Victoria. Quantum CM Solutions a facilities management company and Q-Fit, a health and wellness services company. They have recently moved into the tech space designing and building various custom platforms to serve their communities.  He has been committed and passionate about the teams he’s built and their culture; with the DNA reflected within the Team Quantum Values of: Connection, Communication, Education and Leadership, Focus & Commitment and Being Awesome. He is also an Internationally accredited CMCA and a recent addition to the Board of the CAMICB.  

Amy Brand
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Amy Brand
Strategy & Culture

Let Me Be Frank

Collaboration isn’t always easy, but Amy thinks it is the key to solving most complex problems. Collaboration – along with connection and care – also happens to be the foundation for resilience as we move deeper into a climate impacted world. Amy designs effective and efficient processes to surface, explore and synthesise knowledge and experience so solutions deliver maximum benefit. She is about people and the connection to the world around us. She is about sustaining and regenerating; and getting the job done right. She loves efficiency, scalability, and opportunities for systemic change. Amy has worked in not-for-profits, private enterprise, and government so she understands each of these contexts comes with different challenges and opportunities. 

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Gregor Evans
Managing Director

The Knight

Gregor started with The Knight in 2005, initially gaining experience in the industry in Administrative and Support roles and working his way up to hold the positions of Owners Corporation Manger and Business Development Manager. In July 2018, after years of planning and preparing the business for future growth, Gregor was promoted to the role of Managing Director. Today, Gregor provides support and guidance to the wider business, continuously striving to improve the reputation and standing of not only The Knight, but the Strata Management industry as a whole.

Jack Blackwell
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Jack Blackwell
Zero Carbon Buildings Officer & CitySwitch Program Manager

City of Melbourne

Jack Blackwell, Zero Carbon Buildings Officer at the City of Melbourne, is a dedicated professional developing policy for a more sustainable built environment and a net zero emissions Melbourne by 2040. Jack also runs the CitySwitch net zero emissions program for businesses within the City, to educate them on how they can achieve their net zero aspirations. 

Barbara Lo
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Barbara Lo
Senior Owners Corporation Manager

Barbara Lo, a seasoned professional, serves as Senior Owners Corporation Manager at Verticali. With a wealth of experience in property management and an analytical background from her studies in Chemistry, Barbara excels in optimizing the operational aspects of condominiums. Her expertise ensures smooth collaboration between stakeholders, fostering harmonious and efficient communities.

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Suzi Bellas
Associate Director

Suzi Bellas, an Associate Director at Netstrata, began her tenure in the strata industry in 2012. Managing nearly 3,000 lots, she focuses on the management of large and complex strata schemes and Building Management Committees; with a high level of expertise in defect claims management and statutory warranty works. Suzi also manages a team of 4 Senior Strata Managers and oversee their direct reports, this is a total of 13 staff under her supervision.

Suzi Bellas
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Nic Burt
Chief Executive
Facility Management Association of Australia

As the CEO of the Facility Management Association of Australia (FMA), Nic has over 20 years’ leadership experience, including appointments at the senior executive level within the community services and facility management sectors for both NGOs and local government. His roles have covered the entire spectrum of policy development and planning, program implementation and management. Nic chairs the Standards Australia technical committee MB-022, Facilities Management, and was involved in the development of the new ISO standards for facilities management.   

Nic Burt

This event is proudly supported by SCA National Partners  

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