This webinar is to understand the new industry best practice being introduced over the course of 2024 to improve strata insurance disclosure and transparency.

SCA, through this guide, is pursuing a scenario where no matter what service model an SCA member chooses to engage in with their strata committee, they are able to transparently and easily describe its features and costs in a manner that is consistent across the whole strata industry.

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If you would like to watch the recording please contact the education email via the link below and we can apply it to your member account.

This SCA project with UNSW City Futures Research Centre provides a comprehensive picture of the strata industry in Australia and New Zealand. National, state and territory information sheets provide information on the number of strata properties, their value, the demographic characteristics of their residents, and the professionals employed to serve them.

This module will assist managers to gain important skills to both maximise business and building strata communities. The learnings will focus on having a more unified community, strategic management, leadership, and governance. Importantly, acquiring knowledge to become a more productive and efficient owners corporation.

This training is about mental health and illness and might raise some areas of concern for yourself or someone you know. The unique environment in which Strata Managers work, means they are required to interact with many individuals as part of their daily role.

This course has been designed to equip you with the knowledge and skills to confidently approach your interactions with residents, to recognise when someone is or is likely to be ‘triggered’, and to apply best practice strategies to effectively manage the situation and resolve any issues that arise.

Looking to find a way to develop strategies on how to communicate effectively in the 21st Century?

This presentation talks through the types of difficult people we generally encounter, the effects they have on us and outlines the powerful communication strategies that we can use in our personal and professional lives to remain cool, calm, confident and collected in our interactions with difficult people.

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Register using the link below if you missed the session and want to watch the recording.

Looking to find a way to develop strategies on how to communicate effectively in the 21st Century?

Jason will delve into the relationship between strata managers and clients, the clients' needs, and the expectations of strata managers. It explores the efficient use of email communication, clients expectations, and strategies that can be used in everyday scenarios to reduce conflict.

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Register using the link below if you missed the session and want to watch the recording.

This course will provide information to enable you to best prevent and respond to the spread of COVID-19 (Coronavirus - SARS-CoV-2/2019-nCoV) in strata settings as restrictions begin to ease, and we learn to live with, and manage the pandemic as life returns to normal.

In an industry known for high consumer expectations, fire-fighting, reactivity, long hours and need for crisis management against all odds, your resilience will determine continued success and competitive advantage. Learn how to grow your personal and professional resilience, along with your peers, simply but surely.

Gain the clarity to start implementing tried and proven strategies to manage our most valuable resource-time. Raise your effectiveness and efficiency through structured practice of chosen strategies, that will work for you, in your environment, assisting you in gaining even greater results.

Workplace relations can be complex and confusing, and as a property employer you’re constantly faced with changing laws. By attending this essential update, you can be sure you’re up to date with your extensive workplace obligations and what’s on the employment horizon.

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Register using the link below if you missed the session and want to watch the recording.

Join the SCA team to hear first about our second, in-depth report on the challenges and opportunities facing electric vehicle (EV) integration into strata complexes.

We will cover challenges such as installation costs, load management, fire safety issues and working with committees on EVs, as well as presenting a comprehensive strata manager EV guide and a walk through what SCA will be advocating to government.

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Email our Education Team on the link below if you missed the session and want to watch the recording.

The Strata Community Association code of conduct and policies surrounding ethics is designed to establish the principles that govern the conduct of Members, assist all stakeholders in the management of strata schemes, and develop ethical workplace practices. This area of learning is important as it enhances the professionalism strengthens workplace culture and increases productivity.

Risk Management in the Strata Community is designed to assist Strata Community Managers and their staff to firstly understand what risk and Risk Management is and why this area of learning is important for the success of your organisation and the clients you manage. Whether you are a strata principal, senior strata manager, or new to the industry, risk can be constantly encountered. For this reason, it is important to obtain essential knowledge and acquire skills in this area.